Returns & Exchanges
In store purchases: Civil Alchemy will gladly accept returns of unworn, unwashed, undamaged or defective merchandise for refund, exchange, or store credit within 30 days of your original purchase with a copy of your receipt. Alcohol, food, flowers, and sale items are all final sale.
Online purchases: You may return online purchases that are undamaged or defective to our retail store in Webster Groves for refund, exchange, or store credit within 30 days. If you wish to mail back a return, please fill out the below form. We will respond to you quickly.
Returning a gift? We can only return gifts with a receipt or gift receipt. We apologize for any inconvenience this may cause, but our system simply does not allow us to return items without a proof of purchase.